Check Your Browser’s Cache Settings!
99% of technical problems are due to incorrect browser “cache” settings.
The browser cache stores pages downloaded to your computer from the Internet. As you work, Etudes is continually updating and storing pages in a database that is on a remote server, not locally on your computer. The browser must be set to always go out to the server and get new pages from the server and to not use old pages stored on your computer or errors will occur.
Changing Mozilla Firefox Cache Settings (Mac only)
- Click on the Firefox Menu > Select Preferences
- Click on the Advanced icon > Click on the Network tab
- Enter 1 MB of disc space for the cache, then click on Clear Now button
- Close the Preferences window > Quit and Restart Firefox
In the “search:” bar, paste “browser.cache.check_doc_frequency” and hit enter.
It should be set to 1. If it’s not, double click on the text and in the resulting dialog box, enter 1 and click OK.
Quit and restart Firefox to enact the change.
Google Chrome Cache Settings
Go to Settings, and click on “Show advanced settings”.
Scroll down to Privacy and click on Content Settings.
Under Cookies, select “Keep local data only until you quit your browser.”
Click on OK. Close Settings tab back to browser.
NOTE: This will also clear your cookie each time the browser is closed. Unfortunately, Chrome doesn’t have a mechanism to automatically clear only the cache. You could alternatively just routinely clear the browser cache (instructions provided below).