Etudes Users' Summit
May 13 & 14, 2010
San Francisco, California, at the Crowne Plaza

Refund Policy

Summit registrations may be cancelled and full refund issued, minus a processing fee, if cancellation request is received no later than 11:30PM PST, Monday, April 12, 2010 (30 days before the event). The full amount paid minus a $25 processing fee will be refunded.

A cancellation fee of 50% of registration costs plus a $25 fee will be applied for cancellation requests received after 11:30PM PST, April 12, 2010 and before 11:30PM PST, May 2, 2010 (29 days before the event).

No refund will be issued for cancellations received after 11:30PM PST, on May 2, 2010.

All registration cancellation requests must be submitted on the Refund Request Form and sent via fax or regular mail. Please fax cancellations, if possible. If necessary to cancel by USPS, please allow additional time for a response. All refund payments will be processed after the completion of the Etudes Users Summit.

Etudes is not responsible for problems beyond our control such as weather conditions, flight changes, prepaid parking, etc. No refunds will be given in these situations.

Download Refund Request Form.